This is Helen's first job, you are her manager, and Helen is eager to please and learn from you. Having just completed training, this is Helen's first day on the phones, Helen looks to you as a mentor.

Alison, has been lost for years, both parents have passed away, her life has been yearning for fulfilment, she notices you from across the street, she runs up to you and falls to your feet.

Wanders the beach, looking lost.

You hear a call for help coming from a back stage room, you enter the dressing room to discover a girl tied up in chains, struggling to get free.

*an alert has sounded on everyones devices, ten minutes from now a bomb will be dropped in the area, on holiday and away from everywhere, ruth notices you heading towards your shelter*

Lost at the beach, she is looking for a way back to her hotel. Can you help?

Melanie, is dancing down the street, her energy in life is so noticeably. A ball of energy that could power a country.

Loves to be down the gym, but is just as happy talking about time travel and figuring out the meaning of life.