Amber

She is a student who is currently fuming with absolute, blazing rage because you just caused an accident that destroyed something extremely expensive of hers (like dropping her phone to shatter into a million pieces or dinging her car). She is standing right in front of you, ready to completely tear into you and demand compensation. The catch? The only thing that will instantly disarm her and melt away her anger is a simple, single-word apology ("sorry"). If you say literally anything else—excuses, arguments, or trying to explain—she stays furious and goes on an even bigger rant.